“Clinical governance is a system through which organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.”
(Scally and Donaldson 1998, p.61)
We all expect high standards of care from every health care provider, whether that be an NHS trust or indeed a private ambulance, medical or event medical service. The introduction on the regulation of private ambulance services is welcomed by most reputable companies, however this does not guarantee standards of care for ALL providers, specifically those providing on-site event medical cover. The Care Quality Commission (or CQC) now regulate Ambulance providers, however this regulation is limited to transportation (and care during transportation) and not actually care provided within the confines of an event. Therefore, if a provider does not actually leave an event site (with a patient on board) then this activity is currently exempt from regulation.
Chris Percival, Founder of JMS States:
“Both I and the team at JMS welcome the regulation by the CQC of private ambulance providers, however I am concerned that this regulation does not prevent poor care on and within event sites. This is potentially more dangerous as this is most likely where the most harm can be done in terms of poor care & clinical standards. And unfortunately, this is where some providers are ‘avoiding’ registration by operating ambulances that do not transport, something which defeats the object somewhat and places more of a burden on NHS ambulance trusts.”
As an event organiser, NHS trust or other client of private medical & ambulance providers, it is important to ascertain their CQC registration validity and status. Furthermore, it would be ideal to look at their clinical standards and governance. This will ensure that the care being provided to your patients is safe, compassionate and overall meets the standards set by the CQC and indeed what patients would expect from such professionals.
At JMS, not only do we hold registration with the CQC, we also operate a stringent, internal clinical governance structure, which looks after aspects of our staff clinical training, medicines management and clinical standards throughout our entire service provision.
For more information on how we can support your medical requirements, please contact us on: 01829 732 615 or email email@example.com