24/7 Jigsaw Medical Operations Centre to support our clinical services operations…
The Jigsaw Medical Operations Centre (‘JMOC’) is our 24/7 state of the art operations centre is located in the heart of Cheshire, it provides technologically driven support and operational command to our Ambulance operations. The management of our resources, particularly our vehicles and team is central to ensuring that there is full emergency or non-emergency cover across our areas of operations, supporting our clients and patients. The efficient organisation of rotas, meal breaks and vehicle stand-by locations make a major contribution to the speed and effectiveness of our service delivery.
The capability within JMOC includes:
- Clinical support hub, providing advanced clinical advice to Jigsaw ambulance crews
- Strategic operational command for logistical support
- Coordination of Jigsaw Ambulances, response cars and resources
- 24/7 tracking of vehicles and individuals using leading technology
- Fleet maintenance team to coordinate vehicle maintenance and recovery
- ‘Situation room’ for managing specialist incidents
Our operations centre is highly secure and affords a robust continuity plan in the event of any threat or power failure, ensuring consistent operations in any event.
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