#TeamJigsaw was founded in 2012 by CEO, Chris Percival and has quickly become one of the UK leaders in medical provision, offering a range of services for the commercial, media events sector and the NHS. Today Chris celebrates 3 years since the company’s inception.
To mark the anniversary I asked him a few questions about the journey and what it’s like running a successful company!
Why did you decide to start Jigsaw Medical?
Initially I started Jigsaw to pay for my Paramedic studies at University and it progressed from there into what it is today.
What mistakes have you made along the way and what would you change if you could go back?
There are quite a few things I would do differently, but equally I wouldn’t change where we are today, just perhaps some of the routes of the journey. But I’m sure that can be said for anything.
Acquiring another company whilst 200 miles away at University is certainly on the list of things I should have probably not done until I had finished my studies but in hindsight it was great; if I had have waited, the boat would have sailed and the opportunity would have been missed.
You’re a very approachable CEO. How important is it that your staff feel they can come over to your desk and talk to you?
Exceptionally important. Nobody gets anywhere alone. Richard Branson would be the first person to say how important it is for all leaders to be approachable at anytime, not least the person at the helm.
Very simply it is the team who have got Jigsaw to this point and come rain or shine, my door will always be open and my phone on for them.
What has been the high point of the Jigsaw Medical journey?
All of it! But if I could pick some particular highs, they would include:
- The Tour de France
- The Virgin STRIVE challenge.
- Creation of our Recruitment Division last year.
- Winning the Lloyds TSB ‘Best Enterprise – North’ award.
And the lowest point?
Nothing specific comes to mind. Everything has ups and downs and set-backs; it’s a fact of life. But I prefer to turn everything into a positive, or at least a learning curve.
What are the biggest challenges you’ll face in the next year or two?
We are set to continue to expand on the huge 380% growth we experienced in 2014, so the biggest challenges going forward will be getting more people on board the Jigsaw journey and having them in the right places at the right time.
What’s the best and worst thing about running your own company?
The best thing is that you can shape and change much quicker than if you worked for someone else. You can also see something you have founded become the passion of other people – which is amazing.
As for bad bits… I can’t think of any (at least so far).
You must be very proud of creating a place where people genuinely enjoy coming to work?
I have to work here too, so why not make it the place where we all want to be! – but seriously, what I have learnt so far is that you can be happy at work and having a nice office environment helps towards that. A happy team is a productive team and makes my job much more fun!
Where in the world would you live if not Chester?
I love Cheshire… but I suppose it would have to be Necker Island (Richard Branson’s private island paradise).
And finally what is the best piece of advice you’ve ever received and who was it from?
I never stop getting advice, my auntie, uncle, parents and girlfriend as well as the entire family and team are full of advice – which has certainly been fundamental to get to where we are today. I have also been lucky enough to get advice from some extremely successful and inspirational people including Richard Branson, Lawrence Jones and Richard Reed. Every piece of advice has been very valuable, but the main ones I remember are:
- Success is not just about your bank balance
- Great people are at the heart of a successful business
- Do something you love doing or don’t bother
- Employ people who are better than you at their job
- And one of my favorite quotes (and in my view, advice) is on the wall in my office, from Walt Disney: “If you can dream it, you can do it”!